Shipping Policy

Last Updated: August 19, 2026

Thank you for shopping with us! We aim to make your shopping experience simple, secure, and convenient.

1. Shipping Locations

We currently offer delivery across Pakistan. Delivery availability may vary depending on the customer's location and courier coverage.

2. Order Processing Time

Orders are generally processed and dispatched within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

Once your order has been dispatched, estimated delivery times are:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

• Remote Areas: Delivery may take additional time depending on courier service availability.

Please note that delivery times are estimates and may be affected by weather, public holidays, courier delays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or special delivery offers.

5. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and products. Customers are required to provide accurate contact and delivery information when placing a COD order.

We may contact you to confirm your order before dispatch.

6. Order Tracking

Once your order has been shipped, you may receive tracking information through your provided phone number, email address, or other available communication channels.

Tracking information may take some time to become active after the order is dispatched.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name

• Complete address

• City

• Phone number

• Any relevant delivery instructions

We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

8. Delayed Deliveries

Although we work with reliable courier services, delivery delays can occasionally occur due to circumstances beyond our control.

If your order is delayed, please contact our customer support team and we will assist you in checking the status of your shipment.

9. Damaged or Missing Packages

If your package arrives damaged, please contact us as soon as possible with your order details and photographs/videos of the package and product.

If an order appears to be missing, please contact us so that we can investigate the shipment with the relevant courier service.

10. Contact Us

If you have any questions regarding our Shipping Policy or your order, please contact our customer support team through the contact information provided on our website.

We reserve the right to update or modify this Shipping Policy at any time without prior notice.